Shipping Policy

Thank you for shopping at Hike Footwear! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and official holidays) after receiving your order confirmation email. You will receive a notification email once your package has been dispatched.

2. Shipping Times & Rates

We ship our products worldwide. Standard delivery times are estimated as follows:

• Standard Delivery: 7–15 business days.

Shipping rates are calculated and displayed at checkout depending on your location and promotional offers available at the time of purchase.

3. Order Tracking

Once your order has shipped, you will receive an automated email containing a tracking number and a link to track your package in real-time. Please allow 24–48 hours for tracking details to update in the carrier system.

4. Customs, Duties & Import Taxes

Hike Footwear is not responsible for any customs clearance procedures, import duties, or taxes applied to your order upon arrival at your destination country. All fees imposed during or after shipping are the responsibility of the customer.

5. Delays & Unforeseen Circumstances

While we make every effort to deliver your order within the estimated timeframe, shipping delays may occasionally occur due to weather events, high holiday volume, customs hold-ups, or logistical bottlenecks beyond our control.

6. Incorrect Address Disclaimer

It is the customer's responsibility to ensure that the shipping address entered is correct. If you realize you entered an incorrect address, please contact us immediately at contact@hikefootwearshoesstore.com. Once an order is processed or shipped, we cannot change the destination address.

7. Contact Support

If you have any questions or have not received your shipment within 20 business days, please email us at contact@hikefootwearshoesstore.com.